Shipping & Returns

Netherlands	orders from € 25,00:	package & envelop	free
	orders under € 25,00:	package	€ 6,95
		envelop	€ 3,95
Europe (*)	orders from € 50:	package & envelop	free
	orders under € 50:	package & envelop	€ 9,62

(*) exceptions are Bosnia Herzegovina, Bulgary, Estonia, Greece, Hongary, Iceland, Kroatia Latvia, Lithuania, Portugal, Malta, Romania, Servia, Slovenia, Slovakia, Czech Republic and Swiss above 2kg

Payment options are Cash (in our store), Bank transfer, iDeal (Dutch bank account), creditcard (2% extra costs), Bancontact, Mistercash, Sofort Banking and Giropay. Our bankaccount is NL91 INGB0004244945 Scrapbookdepot Uitgeest. Our bic number is INGBNL2A

 

Checkout
When you click on Checkout you need to choose a way of shipping. For Dutch addresses you can choose:

• Shipping DPD; We ship your order with DPD. There are no extra shipping costs to addresses in the Netherlands for all orders over 25 Euro. For orders less than 25 Euro you can choose a package for 6,95 Euro or a mailbox package for 3,95 Euro. When you are not home DPD will try to deliver it the neighbours.
• Store Pickup; You can pick up your order in our store in Uitgeest during opening hours.
• Pickup at DPD Pickup Parcelshop; Your order will not be shipped to your home address. You can pick up your order yourself at the closest DPD Pickup Parcelshop. Or a DPD Pickup Parcelshop of your choice. This way your order will not be delivered at your neighbours house.

For addresses outside the Netherlands and within Europe (exceptions are Bosnia Herzegovina, Bulgary, Estonia, Greece, Hongary, Iceland, Kroatia Latvia, Lithuania, Portugal, Malta, Romania, Servia, Slovenia, Slovakia, Czech Republic and Swiss above 2kg) you can choose:

• Shipping Europe; We ship your order with DPD. There are no shipping costs for all orders over 50 Euro. For orders less than 50 Euro shipping costs are 9,62 Euro.
• Store Pickup; You can pick up your order in our store in Uitgeest during opening hours.

We choose the cheapest way of shipping. This sometimes means a slightly longer delivery time and you are not getting a tracking number. If you wish a tracking number please ask us for an estimate of the extra shipping costs.
If you live in one of the excepted countries or outside Europe please ask us for the shipping costs.

Pick up address:
Scrapbookdepot
De Herderin 14
1911JZ Uitgeest
Netherlands
Opening hours Wednesday until Friday from 13:00 – 16:00.

Delivery time
If you order before 16:00 (and we received your payment) your order will be shipped the same day (on Tuesday until Friday). The estimated average delivery time with DPD varies with each country. We cannot guarantee a specific delivery date or time. You will receive an email when you order has been shipped.

Returns
Within 21 days of receipt of your order, you may return merchandise if it’s in original state and undamaged, including the original packaging and accessories. Note that shipping and delivery charges are not refundable. The money will be returned as soon as possible upon receipt of the merchandise. Exceptions are books and magazines.

If your product has a manufacturing defect, please contact us immediately.